Privacy Policy Page

Privacy Policy

Shakti Wearables
Last Updated: 06 February 2026

Shakti Wearables (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and safeguarded. This Privacy Policy explains our practices in relation to your information when you use our website, mobile application, products, and services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Account details (if applicable)

b. Transactional Information

• Order details

• Payment-related information (processed securely via third-party payment gateways)

• Purchase history

c. Device & Technical Information

• IP address

• Browser type and version

• Device type and operating system

• App usage data and interaction logs

d. Communication Data

• Information you provide when contacting customer support

• Feedback, queries, or complaints

e. Location Data

We may collect real-time or approximate location data from your device when you use our application. This data is used solely to enable safety-related features, including sharing your location with your designated emergency contacts when triggered by you.
We do not use location data for continuous tracking or unrelated purposes without your explicit consent.

f. Children’s Data

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without verified parental or guardian consent.

2. How We Use Your Information

We use your information for the following purposes:

• To process, manage, and deliver orders

• To provide customer support and respond to inquiries

• To send transactional communications and service-related updates

• To improve our products, Services, and user experience

• To enable safety features, including emergency location sharing

• To detect, prevent, and address fraud, misuse, and security risks

• To comply with applicable legal and regulatory obligations

We may also use anonymised or aggregated data for analytics, research, and business improvement purposes.

3. Legal Basis for Processing (Where Applicable)

Depending on your jurisdiction, we process your data based on:

• Your consent

• Performance of a contract (e.g., order fulfilment)

• Compliance with legal obligations

• Legitimate business interests, provided such interests do not override your rights

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

• Payment processors to securely complete transactions

• Logistics and delivery partners for order fulfilment

• Technology and analytics providers to operate and improve our Services

• Legal and regulatory authorities, where required by law or to protect our legal rights

All third parties are contractually obligated to handle your data securely and in accordance with applicable laws.

5. Data Security

We implement reasonable technical and organisational safeguards to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

However, no system can be guaranteed to be completely secure. You acknowledge that you share information at your own risk.

6. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements

Once no longer required, data is securely deleted or anonymised.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality

• Analyse user behaviour and traffic

• Improve overall user experience

You may control or disable cookies through your browser settings. However, doing so may affect certain features of the Services.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access the personal data we hold about you

• Correct or update inaccurate information

• Request deletion of your data (where legally permissible)

• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us using the details below. We may require identity verification before processing requests.

9. Third-Party Links

Our Services may contain links to external websites or services. We are not responsible for the privacy practices, policies, or content of third-party platforms. You are encouraged to review their policies independently.

10. Law Enforcement and Safety

We may disclose user information to law enforcement agencies, government authorities, or other authorised bodies:

• When required by law

• To comply with legal processes

• To prevent fraud, misuse, or unlawful activity

• To protect the safety, rights, and security of users or the public

11. Limitation of Liability

To the maximum extent permitted by applicable law, Shakti Wearables shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use of or inability to use the Services

• Unauthorised access to or alteration of data beyond our reasonable control

12. International Data Transfers

If you access our Services from outside India, your information may be transferred to and processed in India or other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Services after such updates constitutes acceptance of the revised policy.

14. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

? uroojshaktiwearables@gmail.com