Terms and Conditions

INNOVATIONSATSS PRIVATE LIMITED
(Operating under the brand name "Shakti Wearables")

Last Updated: 17 June 2026

IMPORTANT NOTICE

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Customer", "you", or "your") and Innovationsatss Private Limited, operating under the brand name Shakti Wearables ("Company", "we", "us", or "our"), having its registered office at:

Plot No. 23, Sector 18
Gurugram, Haryana – 122015
India

By accessing, browsing, using our website, purchasing our products, creating an account, or otherwise interacting with our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must immediately discontinue use of our website and services.

1. Eligibility

1.1 Minimum Age Requirement

You must be at least eighteen (18) years of age and legally competent to enter into a binding contract under applicable law.

1.2 Minor Users

Individuals below eighteen (18) years may only access or use the website under the supervision and consent of a parent or legal guardian.

1.3 User Representations

By using the website, you represent and warrant that:

• You satisfy all eligibility requirements.

• All information provided by you is accurate and complete.

• Your use of the website and products complies with applicable laws.

2. Definitions

For the purposes of these Terms:

"Products"

All devices, accessories, hardware, software, firmware, applications, wearable technologies, and related goods offered by Shakti Wearables.

"Website"

All websites, web pages, mobile pages, applications, and digital platforms operated by the Company.

"Intellectual Property"

Includes patents, trademarks, copyrights, industrial designs, trade secrets, know-how, software, firmware, algorithms, inventions, databases, source code, business methods, and proprietary information.

3. Permitted Use

You agree to use the Website solely for lawful purposes.

You shall not:

• Attempt unauthorized access to any portion of the Website or Company systems.

• Interfere with security features or functionality.

• Upload viruses, malware, ransomware, spyware, or malicious code.

• Engage in fraudulent, deceptive, illegal, abusive, or harmful activities.

• Scrape, harvest, collect, or copy website content without authorization.

• Impersonate another person or entity.

• Use automated bots, crawlers, scripts, or scraping tools.

• Disrupt website operations or infrastructure.

We reserve the right to suspend or permanently terminate access without notice.

4. User Accounts

Where account registration is permitted:

• You are solely responsible for safeguarding your login credentials.

• You must immediately notify us of any unauthorized use.

• Activities conducted through your account shall be deemed authorized by you.

• We may suspend or terminate accounts suspected of fraud, abuse, unlawful conduct, or violations of these Terms.

5. Product Information

We strive to ensure product descriptions, images, specifications, dimensions, pricing, and related information are accurate.

However:

• Information may not always be complete, current, or error-free.

• Product images are illustrative only.

• Actual products may vary in appearance, color, packaging, or design.

• Specifications, pricing, packaging, and availability may change without prior notice.

6. Intended Use and Product Disclaimer

Important Safety Notice

Shakti Wearables products are personal safety assistance devices intended to support personal preparedness and emergency response.

The Products:

• Are not weapons.

• Do not guarantee protection against assault, injury, criminal activity, or harmful events.

• Cannot eliminate risk or guarantee personal safety.

Product effectiveness may vary depending upon:

• User behavior

• Environmental conditions

• Situational factors

• Product maintenance

• User training

• Compliance with instructions

Users remain solely responsible for their personal safety decisions and actions.

7. Product Misuse

The Company shall not be responsible for losses arising from:

• Improper use

• Unlawful use

• Negligence

• Misuse

• Unauthorized modifications

• Tampering

• Improper charging

• Failure to follow instructions

• Use of damaged products

• Use beyond intended purposes

8. Orders and Payments

Order Terms

• All orders are subject to acceptance and availability.

• The Company reserves the right to reject, limit, or cancel orders.

• Prices may change without notice.

• Full payment must be received before processing.

Order Issues

Appropriate action may be taken in cases involving:

• Pricing errors

• Listing errors

• Technical issues

• Inventory discrepancies

• Suspected fraud

• Faulty product delivery

No pre-booking money will be refunded.

9. Shipping and Delivery

Delivery Timelines

Delivery dates are estimates only.

We are not liable for delays caused by:

• Courier services

• Force majeure events

• Government restrictions

• Weather conditions

• Strikes

• Customs actions

• Transportation disruptions

Risk of loss transfers upon delivery to the customer or designated recipient.

10. Returns, Refunds and Cancellations

Returns, refunds, and cancellations shall be governed by the Company's applicable policy.

Key conditions include:

• Products must generally be unused and in original packaging.

• Certain safety, hygiene, promotional, or customized products may be non-returnable.

• Shipping, COD, convenience, and handling charges may be non-refundable.

• Returned products may be inspected before approval.

11. Limited Warranty

Warranty Coverage

Shakti Wearables provides a one (1) year limited warranty from the date of purchase against manufacturing defects.

Warranty Remedies

The Company may, at its discretion:

• Repair the product

• Replace the product

• Provide another suitable remedy

Warranty Exclusions

The warranty does not cover:

• Normal wear and tear

• Cosmetic damage

• Accidental damage

• Water damage (unless expressly covered)

• Misuse or abuse

• Unauthorized modifications

• Improper maintenance

• Damage from third-party accessories or chargers

12–17. Intellectual Property, Brand Protection & Business Transactions

These sections govern:

• Intellectual Property ownership

• Reverse engineering restrictions

• Trademark protection

• User-generated content and feedback

• Fraud prevention and chargebacks

• Corporate, institutional, and B2B purchases

All rights not expressly granted are reserved by the Company.

18. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Punitive damages

• Special damages

• Loss of profits

• Loss of opportunity

• Emotional distress

• Business interruption

• Reputational damage

Maximum Liability

The Company's total aggregate liability shall not exceed the purchase price actually paid for the Product giving rise to the claim.

19. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates from claims arising from:

• Product misuse

• Violation of these Terms

• Violation of law

• Infringement of third-party rights

• Negligent or unlawful conduct

20. Privacy and Data Protection

Collection and processing of personal information are governed by the Company's Privacy Policy.

By using the Website, you consent to:

• Collection of information

• Storage of information

• Processing of information

• Use of information in accordance with Company policies

21. Third-Party Services

The Website may contain links to:

• Third-party websites

• Applications

• Services

• Content

Use of third-party services is entirely at the user's own risk.

22. Force Majeure

The Company shall not be liable for delays or failures caused by events beyond reasonable control, including:

• Natural disasters

• Floods

• Earthquakes

• Pandemics

• Government actions

• Strikes

• Cyberattacks

• Power failures

• Internet outages

• Transportation disruptions

23. Termination

We may suspend, restrict, or terminate access to services at any time for:

• Breach of these Terms

• Fraudulent conduct

• Unlawful activity

• Abuse of services

• Security concerns

24. Dispute Resolution and Arbitration

Any dispute arising from these Terms shall:

• First be attempted to be resolved amicably.

• Be referred to arbitration under the Arbitration and Conciliation Act, 1996.

Arbitration Details

• Sole arbitrator appointed by the Company

• Language: English

• Seat and Venue: Gurugram, Haryana

• Award shall be final and binding

25. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Subject to arbitration provisions, courts located in Gurugram, Haryana shall have exclusive jurisdiction.

26. Severability

If any provision is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

27. Waiver

Failure to enforce any provision shall not constitute a waiver of that provision.

28. Assignment

The Company may assign its rights and obligations without restriction.

Users may not assign their rights without prior written consent.

29. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, Warranty Policy, and any applicable agreements, constitute the entire agreement between the parties.

30. Contact Information

Innovationsatss Private Limited
(Operating under the brand name "Shakti Wearables")

Registered Office

Plot No. 23, Sector 18
Gurugram, Haryana – 122015
India

Support Email

uroojshaktiwearables@gmail.com